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We would like to take this opportunity to thank all of the guests who have contributed to our administrative support podcast chat show. Your insights and experiences have been invaluable to our listeners, and we are grateful for your willingness to share your knowledge with us.

We have learned a great deal from our guests about the challenges and rewards of working in administrative support. We have also learned about the latest trends in the field, and how administrative professionals can stay ahead of the curve.

Season Three


Executive and Administrative Assistant Trainer, Founder and CEO, Author, Speaker, and Coach at Office Dynamics International

Joan Burge

Episode Eleven & Bonus Episode

Joan Burge is the pioneer of the administrative training industry and the founder of Office Dynamics International. 


Joan is an accomplished author, speaker, consultant, and corporate trainer who has worked with premier clients like Cisco Systems, The Boeing Co., and Procter & Gamble.

She started her business in 1990, overcoming the stereotypes and prejudices about administrative professionals. Joan has created numerous innovative programs and courses that inspire excellence and empower assistants to reach for the stars. She is the host of the Annual Conference for Administrative Excellence and the author of four books for administrative professionals.


Connect with Joan Burge and Office Dynamics to explore training options and learn more.

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CEO & Founder of Whole Assistant | EA Trainer & Coach

Annie Croner

Bonus Episode

I've worked for over 20+ years as an assistant for boutique companies across multiple industries including accounting, marketing, nonprofit, private wealth management, and venture capital.

Working in a variety of settings has led to a diverse understanding of the executive assistant role and the many challenges that often come with it. 

I have been where you are.

There is no other role on the planet quite like the role of executive assistant, and nobody "gets it" like another assistant.

I'm also a certified coach, which means I'm trained to point out the limiting thoughts and beliefs that are keeping you from your highest potential.

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Season Two

Dave Philps Episode One Contributor

Chief Value Office – Cohesive Group

David Philp

Episode One

With over 30 years in the construction industry David is a Chartered Construction Manager by background. He has previously worked as a director with major organisations including Balfour Beatty, Mace and AECOM.

As CVO he is responsible for driving customer-centricity and creating sustainable value for our clients across their asset lifecycle and portfolios. He is also lucky enough to work with Jodie who he know is the real boss of the outfit 

David has been Involved in delivering innovative projects, digital change strategies and digital asset management strategies across the globe from UK, Hong-Kong, Singapore, Australia and the Baltics and has therefore worked with many EAs and PAs in his time and sees the value in remaining one step ahead by CPD.

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Flow Hancox Episode Three Contributor

Sales Director 

Flow Hancox

Episode Three

Twenty-three years after falling into the events and hospitality industry, Flow is still as passionate and excited by the challenges and opportunities it holds.


From starting off in an association conference and events team, Flow has steadily moved through her career experiencing both operational and sales roles at venues and event management agencies. Three years ago, whilst furloughed and fearing the worst for her beloved events industry she came across a Sales manager role for Autograph Events and the rest as they say is history.


Now, as Sales Director, following a promotion last year, Flow’s passion is to build meaningful, genuine relationships with Autograph’s clients and suppliers to ensure the best possible service and creative, memorable events are achieved for all. As a self-confessed Venue Geek she is always looking out for the next new space for her clients; even if that means getting the family involved in a sneaky peak into hotels when passing by!


Flow is mum to three and loves nothing more than a good book, a glass of red wine or a 5K run! (not necessarily in that order!) 

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Shelley Fishel Episode Two contributor

The MS Office Maestro

Shelley Fishel

Episode Two

Known as The MS Office Maestro, Shelley has been a Microsoft Office trainer for over 20 years, delivering face to face training sessions, presenting at events and training people remotely with various online tools.

Helping Assistants keep up to date with Microsoft Office is her passion. Shelley does this via her Virtual Live training sessions, webinars and her suite of self-paced courses – Essential Office for The Savvy Assistant.

Shelley is a Fellow of The Learning and Performance Institute and holds the COLF (Certified Online Learning Facilitator) and CDOL (Certified Designer of Online Learning) qualifications from The LPI.

Over the last several years Shelley has spoken or presented at a variety of events specifically aimed at PAs, EAs and VAs helping them to improve the way they work. Events include The PA Show, ESTech, Hemsley Fraser, PA Forum Conference, Practically Perfect PA, Miss Jones PA

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Season One

Amy Lester Bio Photo

Virtual Assistant

Amy Lester

Episode One

Virtual Assistant (VA) + Business Builder

I can show you how to start your first side hustle I do the boring admin + marketing tasks you don’t want to

Entertainment, Video Production + Recruitment.

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Talent Acquisition Specialist

Steve Hutson

Episode Three

Discover the remarkable journey of Steven Hutson, Founder of Superstars, a disrupter and innovator in recruitment and Talent Attractions, Steven has met over 12,500 amazing talents and assisted hundreds of clients globally in filling challenging roles. Learn how Superstars is revolutionizing the industry with its commitment to real diversity, trust and making a positive impact.

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Founder & Franchisor of Alchemy

Virtual Assistance

The award-winning, family-run, professional Virtual Assistant team

Suzy Sanders

Episode Five

Suzy has since self-published a book, ‘The Alchemy of Virtual Assistance: creating a successful virtual assistant business around your family’ and continues to explore and advocate the importance and value in developing meaningful relationships in business.

Suzy holds the belief that this focus will enable her to amplify her business success, create more meaningful impact and value to her team and achieve her ultimate ambitious vision – for Alchemy to become the VA company of choice in the UK.

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Executive Assistant

Karen Smith

Episode Two

Karen Smith is a successful Executive Assistant to the directors of Rectella International Ltd. She has been with the company for over 10 years and has a proven track record of providing outstanding administrative support. Karen is highly organized and efficient, and she is always able to meet deadlines. She is also a skilled communicator and is able to build strong relationships with her colleagues.

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Executive Assitant

Erica Picton

Episode Four

An innotive, self-motivated and diligent Senior Executive Assistant with over 20 years experience in the provision of full executive suppot to assist senior management with particular expertise in directing and enhancing administrative operations.

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Lifestyle and Mindset Coach

Laura Smith

Episode Four

Lifestyle and mindset coach, helping women regain their energy, time and their life back through the “Take Back Control Programme.

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